It has been known for some time now that consumer forums are quasi-judicial bodies, although their orders can be appealed to courts (and many people do). However, in order for the consumer forums to be effective, it is mandatory that the orders passed by consumer forums be followed (unless stayed by another court). So, when a person against whom an order of compensation has been passed by the consumer forum refuses to accept it, what can be done ? A lot, including sending the person to jail for non-implementation of the order.
Read the rest of this entry »
In yet another incident illustrating the high-handedness employed by recovery agents as well as the non-application of responsibility by financial institutions, a citizen was beaten up by recovery agents such that he suffered major injuries. This was a man who bought a 3-wheeler in Kolkata, and took a loan for the same. After paying the loan money for some months, he still had not been delivered the insurance papers (and that was his right), and so he refused to pay more of the loan until his insurance papers were delivered. And that must have been his mistake, since no insurance papers were given to him, but instead recovery agents were dispatched who proceeded to beat him and then recovered the vehicle by force:
Read the rest of this entry »